Help Me Please!
March 29, 2009
Is the help you are receiving making your life easier or more frustrating? Management requires organization and delegation. Whether you are managing a Fortune 500 company or a family of 4, you need to utilize the skills of others on your team. While I can’t give advice to Fortune 500 companies, I do have advice for those of you managing yourselves and your home. I meet many clients who have the same complaint, the people who help them run the house don’t put things back where they belong. They spend a large amount of time rearranging things after someone has helped. What a waste of valuable time! The fastest way to solve this problem is through good communication upfront. You cannot expect someone to remember where things go if they don’t know ahead of time.
Following are a few tricks of the trade to help facilitate good communication with your help. Whether it is your children doing chores, your spouse helping with the house work load, your childcare help, or your cleaning person/staff, use these tips to make sure the help that is given is a good use of their time and yours!
- Labels – Labeling is one of the key ingredients in house communication. If you label the shelf for linens with what sheets go where, then there is no question when someone goes to out the sheets away after the laundry is done. Also, they can see what they need quickly and easily. If you have people who help you around the house that don’t speak fluent English, use labels in both English and the language they speak fluently.
- Notes – If you need to let someone know something, and you are not there to actually speak with them, leave a note. Also, if they don’t speak fluent English, try using BableFish http://babelfish.yahoo.com/ to translate a note for you. Clear communication is essential.
- Repeat after me – Make sure, especially for children, have them repeat what is expected of them after you give instructions. Now this is not to belittle your help, it is to make sure you have clear expectations. There is nothing worse than trying to explain something and getting a blank stare. Asking them to repeat back to you will help ensure you have made your point of what needs to be accomplished.
- Pictures – Pictures are a great way to show what it is you are talking about. Also, if you need to remove something to clean, and then go to put it back, can you remember exactly where everything goes? Pictures speak a thousand words!!! Create a photo book for your cleaning staff, or one for your family. They can refer back to it to make sure they know where things go. This works great for cabinets and closets, too. When unloading a dishwasher, those who are helping may not know where everything belongs. The pictures will assist when someone doesn’t know where things go. You will avoid “losing” things!
- Be specific - Make sure they know what it is you need help with and what it is you want as a finished product. You can’t expect. If you want to have help, you can’t expect people to live in your head. They will not know what you want unless you explain it to them. Many times we hurry through explanations and don’t give enough information.
- Demonstrate – Especially for children, if you want something done a specific way, make sure you demonstrate for them. Some people learn and remember by visually seeing what to do. Walking them through it will also help those who learn in a tactile manner.
Many people don’t utilize their help because they worry it won’t be done right. They think they might as well do it themselves. No one person has the skills, abilities and time do do it all. Use your help! Clear communication will save you time and money. Remember though, if you use your manners with good communication, you will have happy helpers!
For more tips on organizing, visit my website at: www.afreshstartorganizing.net/tips.
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